Effective Date: June 1, 2026
At TravelTicket.Pro, we strive to make your holiday planning smooth and stress-free. Because our 18 flagship itineraries are pre-synchronized with commercial airline networks, fixed hotel room blocks, local ground transport fleets, and cruise manifests, our cancellation windows must strictly align with the requirements of our global suppliers.
By finalizing a booking on our portal, you agree to the following terms and timelines.
1. Requesting a Cancellation
All cancellation requests must be submitted in writing by the primary guest listed on the booking voucher. To initiate a cancellation, please email our centralized compliance desk directly at support@travelticket.pro with your official PNR or booking reference number. The date and time your email is received by our system will serve as the official timeline marker for your cancellation request.
2. Multi-Day Tour Package Cancellation Schedule
Cancellation fees for our complete vacation packages are calculated based on how many days prior to your scheduled departure date your written notice is received:
– 30 Days or More Before Departure: Eligible to cancel your trip subject to a standard 25% cancellation penalty fee of the total booking value.
– 15 to 30 Days Before Departure: Eligible to cancel your trip subject to a standard 50% cancellation penalty fee of the total booking value.
– Less than 15 Days Before Departure: Completely non-cancelable. At this stage, all hotel block allocations, attraction entry tickets, and driver schedules are fully locked and paid to our regional suppliers.
3. Commercial Flight Booking Cancellations
– Flight ticketing routes are subject to the specific fare rules, change penalties, and cancellation policies established by the operating airline.
– Promotional, economy saver, and flash-sale airline tickets are completely non-cancelable and non-changeable under standard aviation guidelines.
– For cancelable fare tiers, airline-imposed penalty fees will be applied, along with a standard TravelTicket.Pro administration processing fee.
4. Hotel Accommodation Cancellations
– Standard hotel room allocations can be modified or canceled up to 7 days before your scheduled check-in date.
– Cancellations submitted within 7 days of arrival, or failure to arrive at the property (No-Show), will incur a cancellation penalty equal to the first night’s room rate plus local hospitality taxes.
5. Car Rentals and Local Airport Transfers
– Ground logistics, shared vehicle transfers, and private car rentals can be canceled up to 48 hours before your scheduled pick-up time without penalty.
– Cancellations made less than 48 hours before pick-up, or missed arrival transfers due to unnotified flight changes, are entirely non-cancelable.
6. Cruise Booking Cancellations
Maritime operators enforce rigid cancellation timelines that cannot be altered:
– 90 Days or More Before Sail Date: Eligible to cancel your cruise subject to a standard administrative processing fee.
– 60 to 90 Days Before Sail Date: The initial booking deposit is entirely forfeited upon cancellation.
– Less than 60 Days Before the Scheduled Sail Time: 100% non-cancelable under cruise line maritime regulations.