1. Tour Package Booking Policy
Welcome to TravelTicket.Pro. Our curated multi-day tour packages are designed to give your family a seamless, stress-free vacation experience. To maintain absolute clarity, all package reservations are subject to the following rules:
1. Package Payment Requirements
– To lock in your vacation dates, full payment must be processed successfully at the time of checkout on our live portal.
– Base adult and child fares are calculated at a fixed standard rate to protect your family from unexpected platform processing markups or sudden exchange rate inflation.
2. PNR and Voucher Issuance
– Every multi-day itinerary undergoes a meticulous manual tracking check by our logistics desk to cross-verify resort spaces, entry tickets, and scheduling alignments.
– Your official holiday confirmation vouchers, attraction passes, and daily schedules will be issued securely to your provided email address within our standard 24 to 48-hour delivery window.
3. Package Cancellations and Refund Rules
– Cancellations submitted more than 30 days before your departure date are eligible for a 75% refund of the total booking value.
– Cancellations made between 15 and 30 days before departure are eligible for a 50% refund.
– Cancellations submitted less than 15 days before your scheduled departure date are strictly non-refundable due to pre-secured hotel block allocations and attraction ticket purchases.
2. Flight Booking Policy
TravelTicket.Pro helps travelers plan their journeys by routing and syncing commercial airline options. All flight ticketing through our platform complies with global aviation authority rules:
1. Passenger Data Accuracy
– The full names, dates of birth, and passport numbers entered during the checkout sequence must match your physical travel documentation exactly.
– TravelTicket.Pro is not responsible for boarding drops, delays, or ticket cancellations caused by traveler data typos or spelling errors.
2. Ticket Processing and PNR Validation
– All airline itineraries go through a secure verification check to protect your seats from automated booking system errors.
– Your official airline PNR numbers and e-tickets will land in your lowercase support mailbox (support@travelticket.pro) within 24 to 48 hours of transaction verification.
3. Airline Changes, Cancellations, and Refunds
– All commercial flight tickets booked through our portal are subject to the specific fare rules, cancellation penalties, and change fees set by the operating airline.
– Promotional, sale, or economy saver fares are completely non-refundable and non-changeable as per standard carrier guidelines.
– In the event of an airline-initiated flight delay or schedule cancellation, our support team will help you coordinate with the airline to secure alternative routing or processing loops.
3. Hotel Booking Policy
We partner with reliable 3-star and 4-star properties globally to offer clean, comfortable, and family-friendly accommodations. All room reservations follow this unified property framework:
1. Room Allocations and Inclusions
– Your hotel reservation covers the specific room type selected (e.g., Standard Twin Room, Deluxe Family Suite) and daily breakfast buffets where explicitly noted in your itinerary inclusions list.
– Incidental property items, including room service, minibar charges, laundry services, and local telephone usage, are not included and must be settled directly with the front desk layout at checkout.
2. Check-In and Voucher Validation
– The primary guest listed on the booking voucher must be at least 18 years of age and present a valid passport or government-issued photo ID upon arrival.
– Hotels require a standard credit card pre-authorization or local cash deposit at check-in to cover incidental room charges.
3. Property Cancellation Thresholds
– Standard room reservations can be canceled or modified free of charge up to 7 days before your scheduled check-in date.
– Cancellations submitted within 7 days of arrival, or failure to check in at the property (No-Show), will result in a penalty charge equal to the first night’s room rate plus local taxes.
4. Car Rental and Local Transfer Policy
To ensure your ground logistics remain completely smooth and hassle-free, all shared airport transfers and private vehicle rentals align with these operational rules:
1. Transfer Scheduling and Vehicle Space
– For scheduled shared airport pick-ups, travelers must provide accurate arrival flight numbers at least 48 hours before landing.
– Drivers will wait at the arrivals hall exit gate for a maximum of 60 minutes after your flight touches down. If your flight encounters a major delay, you must notify support@travelticket.pro immediately.
– Luggage capacity is restricted to one standard suitcase and one small carry-on bag per passenger seat card.
2. Self-Drive Rental Requirements
– If your package features a self-drive rental vehicle, the primary driver must possess a valid international driving permit (IDP) alongside a domestic driver’s license.
– A major credit card under the primary driver’s name must be presented at the rental desk to hold a standard security damage deposit block.
3. Rental Cancellation Rules
– Transfer services and vehicle allocations can be canceled or modified up to 48 hours before the scheduled pick-up time without penalty.
– Late cancellations or missed transfer meetups are completely non-refundable.
5. Cruise Booking Policy
Embark on an unforgettable voyage across our premium island and sea routes. Cruise bookings carry strict regulatory boundaries due to maritime operational structures:
1. Boarding Protocols and Documentation
– Cruise manifests close strictly 48 hours before the scheduled sail time. No guest data modifications can be processed after this tracking window shuts down.
– Passengers must arrive at the port terminal layout for boarding check-in at least 3 hours before the cruise ship’s scheduled departure time.
– Valid passports with at least 6 months of validity from the cruise end date are mandatory for all multi-port global routes.
2. Cabin Allocations and Fare Rules
– Cruise fares cover your selected cabin tier, standard onboard dining room meals, and daily ship entertainment programs.
– Specialty theme dining options, shore excursions, alcoholic drinks, and cruise gratuities are billed separately to your onboard account card.
3. Strict Cruise Cancellation Schedule
– Cruise lines operate on rigid cancellation timelines. Bookings canceled more than 90 days before sailing receive a full refund minus a standard administration processing fee.
– Cancellations made between 60 and 90 days before sailing lose their initial booking deposit.
– Cancellations submitted less than 60 days before the scheduled sail time are 100% non-refundable.